Parts Advisor

Position: Parts Advisor (Union)

Department: Parts

Location: Straightline GMC Terrace, BC

Hours of work: Monday – Friday 8am – 5pm

Saturday 8am – 4pm

Posting Date: March 10th, 2026

Closing Date: March 31st, 2026

The Parts Consultant plays a critical role in our dealership in ensuring that parts demanded by our customers are ordered, arranged and processed in a manner that is consistent with our daily operations. This position requires exceptional customer service skills, a solid knowledge of automotive parts, and selling abilities to increase Parts Department revenue and gross profit. The Parts Consultant will work closely with the Sales Department, the Service Department, Technicians, and customers to ensure the efficient and timely fulfillment of parts orders, contributing to overall customer satisfaction and dealership profitability.

Responsibilities of this role include:

• Source parts for the Service Department, and for technicians in a timely and efficient manner
• Engagement with the Sales Department and its customers to provide knowledge and awareness of available GM Genuine Parts and Accessories and make appropriate purchase recommendations
• Maintain excellent product knowledge as per GM Canada brand standards.
• Identify, locate, and order parts as per customer requests, utilizing appropriate catalogues, computerized inventory systems, and manufacturer databases.
• Ensure accurate pricing, quoting, and processing of parts orders, including generating invoices and collecting payments.
• Collaborate with Service Advisors, Technicians, and other dealership personnel to ensure accurate identification and sourcing of parts required for repairs and maintenance.
• Maintain accurate inventory records via regular cycle counts and precise receiving and locating of stock orders
• Pick up and deliver parts to and from suppliers and customers on a relief basis when Parts Delivery Driver is unavailable.

This position is posted in accordance with the Collective Agreement. Selection will be based on qualifications, ability, and seniority as outlined in the agreement.

Interested candidates must submit a written expression of interest to Amelia, Parts Manager or Justin